Trainee Tour 2020 continues with S+W and DLA Piper
Published March 4, 2020
The Trainee Tour 2020 continued on Monday 2nd March with the visit of trainees from Shepherd and Wedderburn, as well as DLA Piper.
Shona Smans, Senior Business Development Manager (Commercial), is leading the educational initiatives which Millar & Bryce provide to its customers. ‘Education is an important part of our client commitment and trainees are an integral part of this. The Tour enables us to engage, build and strengthen relationships with them as they embark on the start of their career and educate them on what we do and how we can support them during their developing legal careers.’ In addition to the office tours, the team will also be providing educational webinars in the coming months. ‘Experiencing how our people work will give the trainees the confidence they can rely on our technology and expertise and also come to us for help.’
Steven Chalmers, Relationship Manager, explains: ‘The Tour covers a wide variety of information as we explain the types of searches we complete, as well as the information that is contained in the reports. We show the data that is used to prepare Plans Reports, Legal Reports, Property Enquiry Certificates, Charges Searches and Personal Searches. Most visitors are surprised to see the level of depth our Searchers will go through, in order to compile a complete and detailed report.’
The final part of the Tour consists of a demonstration of the Site Assembly Solution tool, which combines traditional searching methods with advanced digital output.
Claudia Ferrari, Relationship Manager, enjoys this part of her role within the Customer Success Team: ‘Meeting the Searchers gives a more personal connection to Millar & Bryce and puts some names to the faces who solicitors may be dealing with on a day to day basis. The trainees get to see the people behind the reports, can ask questions and start to build relationships with our staff. We believe in building partnerships with our customers that are mutually beneficial.’